For independent UK garages. Three bays or thirty.
Your phone gets answered
On the first ring. Even when both hands are under a car.
Torqueflow's AI receptionist picks up, checks your live diary, and offers them a time while you're still on your back. It knows which bay can take the work and which can't. Book a 25-minute demo and watch it answer a call against a working diary.
25 minutes. You get a login and drive it yourself.
£249 a month plus VAT - so there's no price reveal at the end.
What the phone costs you on an ordinary Tuesday
Counts a six-day week, and only the callers who don't try again. Two in three ring back or leave a message. This number is the third who don't. It doesn't count the regular who quietly moves down the road after the second time nobody picked up.
Torqueflow answers on the first ring.
Here's the whole thing, start to finish
No slideshow. This is what the software does with one call, step by step.
11:40 on a Tuesday. Both ramps busy.
She asks for an MOT on Thursday. The AI answers on the first ring, gets the reg, and pulls the car's details and MOT status from DVLA while she's still talking.. It knows Thursday morning is gone and offers her 2pm. She takes it.
11:40 on a Tuesday. Both ramps busy.
She asks for an MOT on Thursday. The AI answers on the first ring, gets the reg, and pulls the car's details and MOT status from DVLA while she's still talking. It knows Thursday morning is gone and offers her 2pm. She takes it.
Her request is waiting for you before you've put the spanner down.
It lands in your escalation queue: who rang, her number, an MOT, Thursday at 2pm, and a timer so it doesn't go stale. The AI only offered 2pm because a bay that can do the work is free then. It checks what each bay is set up to do before it offers anything, so a caller is never offered a slot the workshop can't take.
Her request is waiting for you before you've put the spanner down.
It lands in your escalation queue: who rang, her number, an MOT, Thursday at 2pm, and a timer so it doesn't go stale. The AI only offered 2pm because a bay that can do the work is free then. It checks what each bay is set up to do before it offers anything, so a caller is never offered a slot the workshop can't take.
What you see when you come up for air.
A written summary in your inbox too. Who rang, what they wanted, and the time they picked. If something was odd, or the AI wasn't sure, it says so and passes it to you instead of guessing. Put her in the diary and mark it handled. Ring her back if you need to. No voicemail to decode at six o'clock.
What you see when you come up for air.
A written summary in your inbox. Who rang, what they wanted, and the time they picked. If something was odd, or the AI wasn't sure, it says so and flags it for you instead of guessing. One tap to confirm it, one tap to ring her back. No voicemail to decode at six o'clock.
That's four minutes of a demo. The other twenty-one are your questions.
It's already running someone's Tuesday
Peter runs a seven-bay independent in Taunton. Torqueflow answers his phone, keeps his diary straight and raises his invoices. What you'll see on the demo is the same software doing the same job, not a version built for showing people.
What happens on the demo
You watch the AI take a call, check the diary and offer the caller a time, start to finish. About four minutes.
You get your own login and drive it yourself. Click on anything you like.
No pricing conversation, because there isn't one to have. £249 a month plus VAT, whatever the size of your workshop, every feature, no tiers.
An honest answer on whether it suits your shop. If it doesn't, you'll know inside ten minutes and that's a fine outcome.
Who you'll be talking to
Twenty-five years running businesses, four of them his own, across IT, telecoms, ecommerce and hospitality. He knows what a Tuesday looks like when the phone won't stop.
He was putting phone systems into call centres before most companies had heard of VoIP. Getting calls answered properly is the problem he's worked on longest. Torqueflow is that same problem again, with the AI doing the answering.
He built Torqueflow and he'll be the one on the call. Ask him anything and you'll get a straight answer, including what it doesn't do yet.
No sales team, no handover, no second call with someone more senior. You get the person who built it.
Jonathan Gaze. Devon
Twenty-five years running businesses, four of them his own, across IT, telecoms, ecommerce and hospitality. He knows what a Tuesday looks like when the phone won't stop.
He was putting phone systems into call centres before most companies had heard of VoIP. Getting calls answered properly is the problem he's worked on longest. Torqueflow is that same problem again, with the AI doing the answering.
He built Torqueflow and he'll be the one on the call. Ask him anything and you'll get a straight answer, including what it doesn't do yet.
No sales team, no handover, no second call with someone more senior. You get the person who built it.
Twenty-five minutes, and you'll know
whether your phone problem is solved.
Takes about twenty seconds.
Nothing to negotiate on price: it's £249 a month plus VAT.
No hard sell. The demo runs about 25 minutes and it's a conversation. If Torqueflow isn't right for your shop, you'll know inside ten, and that's a fine outcome. Afterwards we'll send a couple of genuinely useful things, the sort you'd forward to another garage owner. One click stops them, any time.
The same system runs the rest of it
The receptionist is one part. The rest is the day-to-day: job cards, the diary, parts, invoicing, MOT reminders that go out about thirty days ahead off DVLA data, quotes your customers approve on their phone with photos attached, and manufacturer repair times from Haynes Pro dropped straight into the labour lines. It syncs to Xero in under a minute.
One system instead of five that don't talk to each other. You'll see all of it on the demo if you want to, or none of it if the phone is the only thing you came for.
The bits you'd ask anyway
What's it cost?
£249 a month plus VAT, or £2,490 a year, which is two months free. Every feature, every customer, no tiers, and the same price whether you run one bay or six sites. AI usage beyond your monthly allowance is metered on top, so a busier workshop uses a bit more. It's monthly. If it's not for you, walk away.
Will my customers end up talking to a robot?
They'll talk to something that answers on the first ring, knows your live diary, and offers them a time there and then. It doesn't pretend to be a person. Anything odd or outside what it's sure about gets flagged to you with a written summary, rather than left as a voicemail to decode at six o'clock.
I'm not techy. Neither is half my team.
Setup takes hours, not weeks, and we do it with you. If you can use WhatsApp, you can run Torqueflow. On the demo you're in the driving seat: we set up a login and you navigate it.
What happens to my paper records?
Paper doesn't import, and we won't pretend it does. What makes typing it in quick: put in a registration and the car's details fill in from DVLA, and MOT reminders run off DVLA data from then on. Coming from Techman or MAM Autowork Online instead? We import your customers and vehicles, and from Techman your job history too. Either way the wall diary can retire gradually rather than overnight.
Am I locked into a contract?
Monthly. No awkward cancellation call, no retention offer, no hassle.
We send our MOT work out. Still useful?
Yes. Three bays or thirty, in-house MOTs or sent down the road. What it isn't built for is a franchised main dealer with a head-office system already bolted on.
How new is this?
New in 2026, and growing. One thing that buys you: you're talking to the person who built it, and what you ask for on the demo has a real chance of being in the product. What it costs you: we don't have forty logos to show you. Judge it on the twenty-five minutes.
Who it's for
Torqueflow fits independent UK garages and small chains. Three bays or thirty, whether you do your own MOTs or send them out, it's built for how your day actually runs. It isn't built for a franchised main dealer with a head-office system already bolted on.
Everything you'll see on the demo is the live product, the same software a working garage runs its day on. Not a version built for showing people.
So, What Are You Waiting For?
Stop answering the phone. Start running your garage.
Torqueflow is operated by Barocco Limited, a UK-registered company.
Pilgrims, Old Exeter Road, Chudleigh, Devon, TQ13 0DR. Company number 08429264
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